Our Commitment to Transparent Foundation Repair
At Ram Jack Arizona, we believe in a thorough, transparent approach to foundation repair. Our process ensures that every customer understands their foundation issues and receives the best possible solution tailored to their needs. Here’s what you can expect when working with us.
Step 1: Initial Contact & Scheduling
The foundation repair journey begins with an initial contact and scheduling. Once you reach out to us, our Customer Service team will promptly connect with you to discuss your concerns and schedule an appointment with one of our experienced Foundation Repair Specialists. This step ensures that we can address your needs as efficiently as possible.
Step 2: Meet & Greet – Understanding Your Foundation Issues
During the first appointment, our specialist meets with you to assess the issue firsthand. We start with a simple question: “What brings us out today?”. We want to understand what’s important to you as well as the problem, ensuring we focus on your specific concerns.
Our specialists will discuss key topics, including our Floor Level Survey process performed by a trained technician, financing options, warranty coverage, and our repair process. Additionally, we carefully listen to your concerns and answer any questions you may have. This appointment is not just about evaluation, it’s about education. We take the time to explain our repair solutions and how they can restore confidence in the stability of your foundation.
Step 3: Exploring Foundation Repair Solutions
If your issue does not require extensive foundation repair, Ram Jack Arizona may recommend alternative solutions such as stem wall repair, poly foam injection for floor level, floor crack stitching or simple drainage improvements or monitoring. However, if a deeper evaluation is necessary, we might suggest conducting a detailed Floor Level Survey.
Step 4: Floor Level Survey – The Key to Detecting and Preventing Foundation Issues
A Floor Level Survey (FLS) is a crucial tool used by Ram Jack Arizona to assess the levelness of the foundation and floors helping diagnose potential foundation issues. Utilizing specialized equipment, this survey measures elevation changes as little as a tenth of an inch, that may indicate settling, heaving, or other structural concerns.
By providing precise measurements, it allows for proper diagnosis of foundation problems, helping homeowners know the true extent of the damage and distress. The survey results in a comprehensive report, including:
- A detailed floor plan to scale
- Foundation elevation plot points
- 3D topographic mapping of the foundation
- Tailored repair recommendations
This transparency ensures homeowners fully understand their foundation’s condition, empowering them to make informed decisions for long-term structural stability and peace of mind. Read more about the benefits of a Floor Level Survey here.
Step 5: Engineering & Repair Plan Development
Once the Floor Level Survey is complete, our team and engineers carefully review each FLS report and develop a customized repair plan tailored to your foundation’s needs. This ensures that every recommendation is backed by precise data and expert analysis, providing you with the most effective foundation repair solution.
Step 6: Follow-Up Appointment – Reviewing Your Foundation Repair Plan
After the report is completed, your Foundation Repair Specialist will return for a follow-up appointment to walk you through your specific report and next steps. If no repairs are needed, your Floor Level Survey serves as a baseline for future monitoring. Should any movement occur later, we will have the necessary data for comparison, allowing us to track changes and address new concerns as they arise.
If repairs are necessary, our Foundation Repair Specialist will provide a detailed repair plan tailored to your home’s diagnosis.
At this stage, you’ll receive a transparent repair quote, and all your questions will be answered. Once you’re ready, we will schedule the necessary work to restore your foundation and protect your home.
Why Choose Ram Jack Arizona for Your Foundation Repair?
- Repairing foundations since 1982 with industry-leading, durable solutions.
- Flexible financing options to fit your budget.
- Piers backed by the Ram Jack Warranty Trust for long-term peace of mind.
- A clear, step-by-step process, so you always know what to expect.
